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Refund Policy

Last updated October 22, 2026

All sales are final. Rooted Rhythm is a digital product that you can use the moment you buy it, so we don’t offer refunds, except where the law requires one.

Try before you buy

After you sign in with your email, you can look around a preview of the planner before you pay. Please use it to decide whether Rooted Rhythm is right for you.

Billing mistakes

If you were charged twice, or charged for something you didn’t buy, contact us at [CONTACT EMAIL] and we’ll refund the mistaken charge.

Trouble getting in

If you paid and your planner doesn’t unlock, or something isn’t working, contact us at [CONTACT EMAIL]. We’ll fix it and make sure you get what you paid for.

If a refund is given

If we issue a refund, whether because the law requires it, for a billing mistake, or at our own discretion, access to the planner ends when the refund is processed. A partial refund or credit doesn’t change your access.

Chargebacks

If you dispute a charge with your bank instead of contacting us, access may be paused while the dispute is open. Please reach out first; we’re happy to help.

Memberships

If Rooted Rhythm is offered as a monthly membership, you can cancel anytime from the “Manage my membership” link in the planner. You keep access until the end of the period you’ve already paid for, and we don’t refund partial months.